About Sureset

Our Guarantee

21-Year Guarantee

We are committed to providing you with the best solution using the best product for the best value.

We are so confident in the quality of our products and workmanship that we give you a 21-year Guarantee on our resin bound paving. When installed in accordance with our quality standards, SureSet permeable paving will provide you with a durable surface that will deliver exceptional performance year after year.

Product and Installation Guarantee – When installed by our own team

When installed by our own directly employed teams or selected contractors, SureSet resin bound paving is fully guaranteed for 21 years from the date of installation against:

  • Loose Stone
  • Cracking
  • Oil Damage
  • Softening
  • Colour Change
  • Frost Damage
  • Workmanship

*conditions apply: For an example of our product and installation guarantee with full terms and conditions, please click here.

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Product Guarantee – When installed by an Approved Installer or Global Partner

When installed by an Installer or Partner who has been approved by us and belongs to the SureSet Approved Installer scheme, the SureSet resin bound paving is guaranteed for 21 years from the date of installation against:

  • Loose Stone*
  • Cracking*
  • Oil Damage*
  • Softening*
  • Frost Damage*
  • Colour Change*
  • Workmanship*

*conditions apply Please note that our product guarantee document is supplied by us, subject to terms, to your Approved Installer or Global Partner for passing on to you. Your Approved Installer/Global Partner will supply their own guarantee to you covering their workmanship for the SureSet Installation and any other elements of the construction which you have agreed upon. For an example of our Product Guarantee with full terms and conditions, please click here. Link to download As part of our continuing commitment to ISO 14001 and being certified to operate in the most environmentally aware way possible, SureSet will issue paperless PDF Guarantees.

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